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Frequently asked questions
My inventory isn't syncing across devices
Data syncs automatically via your iCloud account. Ensure you are signed in to the same Apple ID on both devices and that iCloud Drive is enabled for Best Before in Settings. Syncing is usually instant but can occasionally take a few moments depending on your network.
How do I share my inventory with someone else?
Best Before uses CloudKit sharing to collaborate. Tap the share button in your inventory to invite family members or roommates via Messages or a link. They will need to have the app installed and be signed into their own iCloud account.
Are there any subscriptions?
No, Best Before is available as a single one-time purchase. There are no subscriptions, ads, or hidden fees.
How do barcode scans work?
When you scan a barcode, Best Before searches an extensive open food database to fetch the product name and details. If an item isn't found, you can easily add it manually.
Something looks broken or crashed
Email us a short description of what happened and your iOS device model - screenshots help a lot too.
Something else
For anything not covered here - including account or data requests - email us at the address above. See our Privacy Policy for details on what data Best Before handles.