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Frequently asked questions
My recipes aren't showing up on my other device
Recipes sync automatically across your devices when you're signed in to the same iCloud account and have iCloud Drive enabled. Syncing can take a minute or two - if a recipe still hasn't appeared after that, check your connection and that iCloud Drive is turned on for Remy in Settings, then get in touch if it's still missing.
How do unit conversions work?
Remy converts ingredient measurements between metric and imperial, and oven temperatures between °C and °F, right inside a recipe - just tap a measurement to switch units.
How do I restore a purchase?
Purchases are tied to your Apple ID. Look for a "Restore Purchases" option in Remy's settings - if it doesn't reappear, make sure you're signed in with the same Apple ID used to buy it, then contact us and we'll help sort it out.
Why can't I save any more recipes to my library?
Your first 2 recipes are free to save. Past that, you can save individual recipes for a small one-time price each, or make a single one-time purchase to remove the limit and save as many as you like, forever.
Is Remy free?
Yes - Remy is free to download, and every part of the app (Library, Discover, World Cuisine and Ideas) is free to use. Your first 2 saved recipes don't cost anything either; saving more is available as an in-app purchase, either one at a time or unlocked all at once.
Something looks broken or crashed
Email us a short description of what happened and your iPhone model - screenshots help a lot too.
Something else
For anything not covered here - including account or data requests - email us at the address above. See our Privacy Policy for details on what data Remy handles.